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Read verified guest reviews of Platinum Apartment
Guest Review
At the heart of Southbank’s vibrant riverside lifestyle, our accommodation has welcomed thousands of guests from around the world—each with their own story to tell. Whether it’s a weekend escape, a business stay, or a long-term relocation, we’re proud to offer a space that feels like home while placing you steps from Melbourne’s best dining, arts, and entertainment.
This review section is more than just feedback—it’s a reflection of the experiences that shape our reputation. From the comfort of our serviced apartments to the convenience of our location, guests consistently highlight the thoughtful touches that make their stay memorable. Cleanliness, responsive service, and seamless check-in are just the beginning. Many guests also appreciate the quiet nights, city views, and proximity to public transport, making it easy to explore Melbourne without hassle.
We invite you to browse through the reviews below and hear directly from those who’ve stayed with us. Their insights can help you choose the perfect accommodation for your next visit to Southbank. And if you’ve already stayed with us, we’d love to hear your thoughts—your feedback helps us grow and continue delivering exceptional stays.
Real stories. Real experiences. Real Southbank hospitality.
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Jim Wilson
21. October, 2025.
I have spent a week in melbourne and stay at Platinum Apartments, it is in a excellent location and easy to reach to CBD, casino and restaurants. Highly recommanded!!!
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Marie
6. August, 2025.
Amazing luxury apartment in a stunning location. The apartment had everything we needed and exceeded all expectations. So close to crown casino, restaurants and transport. Highly recommend and would book again next time in Melbourne.
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Jenny MacRae
5. August, 2025.
We had a wonderful 5 nights at Platinum Apartments. The location was brilliant and the balcony views were stunning. The apartment was very clean and modern and had everything we needed for a comfortable stay.
Check in and check out was very easy and there was always a quick response to any questions.
We very much look forward to our next stay.
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Craig Yorkston
5. August, 2025.
We are so glad we found this place. Exceptionally clean. Everything you could need for your stay (we were there for 5 nights). Fantastic support staff - very helpful and quick to respond on the one occasion we needed to call them to get help with parking. And the view!!!!! When planning our return to Melbourne the first thing we will do is check Platinum Apartments availability.
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Gail Anderson
5. August, 2025.
This is the second time we have stayed in the same apartment at Freshwater Place at New Year. It is always immaculately clean, very well equipped, the facilities are excellent and it is ideally located close to the CBD. The Platinum team is very easy to deal with and always very responsive to emails and will go out of their way to ensure it is a pleasant stay. I can highly recommend them.
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Alan Long
9. October, 2024.
Great apartment in an amazing location (very central) and the help/responses from the Platinum team was great.
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Katherine Abbbott
16. March, 2024.
Myself and 3 friends booked Platinum Apartments last minute after a nightmare experience with Air BnB. Less than 30 minutes after I had booked and arrived Rachel came to show us our room. We had hoped for a large room as we were staying for the long weekend. Rachel went above and beyond to accomodate our requests and the room was outstanding. This is the second time we have stayed here and have found staff to be wonderful. Would highly recommend to anyone.
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Lesley Bott
6. October, 2023.
We had a wonderful week staying at Platinum apartments. Amazing view and so close to everthing. The apartment was clean and tidy and well appointed so all of our needs were catered for. Just fabulous.
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Lisa McRae
6. August, 2023.
A really nice place to stay in the city with great amenities, lovely staff a nice restaurants just downstairs
Platinum penthouses: a luxury experience
Platinum Apartments give you more and allow you to enjoy a truly amazing stay. Whether you are looking to book a penthouse so that you can impress, or you just want to enjoy a special treat, we have a penthouse apartment that will meet your requirements.
Should you need any help with your booking, give our team a call on 0467 666 900 when calling from Australia or +61 4 6766 6900 if you are calling from an international location. We can also be contacted by email or through our Live Chat. We can help you to find the perfect penthouse apartment for your stay and ensure that your every need is catered for.
We know you will love every minute of your stay with Platinum Apartments, and we look forward to welcoming you soon.
Platinum Apartments are your luxury accommodation Melbourne specialists that offer the absolute best penthouse apartments & corporate accommodation for any luxury long term accommodation or short stay accommodation.